Welcome to Nestors Global Limited. We are committed to delivering high-quality digital and IT services to our clients. Due to the nature of customized digital solutions and development services, refunds are subject to the terms outlined below.

General Refund Policy

Refunds are generally not provided once a project has been started, delivered, or completed. This is because our services involve significant time, expertise, planning, and resource allocation tailored specifically to each client’s requirements.

Eligible Refund Situations

Overpayments

If a duplicate payment or overpayment is made, the excess amount will be refunded within a reasonable timeframe after verification.

Project Cancellation

Refund requests for cancelled projects may be considered depending on the stage of the project and the amount of work already completed. Administrative, planning, or development costs incurred before cancellation may be deducted from any eligible refund.

Non-Refundable Services

The following services are generally non-refundable:

• Custom website development and design
• Software and mobile application development
• Branding and creative design services
• Digital marketing campaigns already initiated
• SEO and advertising services in progress
• Third-party software licenses, hosting, or paid tools purchased for the project

Client Responsibilities

Clients are responsible for providing accurate project requirements, timely feedback, and necessary materials for project completion. Delays caused by lack of communication or incomplete information may affect project timelines and refund eligibility.

Third-Party Services

Any third-party services, subscriptions, domains, hosting, plugins, or software purchased on behalf of the client are subject to the refund policies of their respective providers. Nestors Global Limited is not responsible for third-party refund decisions.

Dispute Resolution

We value customer satisfaction and encourage clients to contact our support team regarding any concerns or service-related issues. We will make reasonable efforts to resolve disputes fairly and professionally through communication and mutual agreement.

Policy Updates

Nestors Global Limited reserves the right to update or modify this Refund Policy at any time without prior notice. Updated policies will be published on this page.

Contact Information

For any questions regarding refunds or billing inquiries, please contact us through the official contact channels available on our website.

By using our services, you acknowledge and agree to the terms outlined in this Refund Policy.